Terms of Service

Effective as of January 1, 2025.

1. Overview

Welcome to Calyara digital platform calyara.digital. These terms apply to personal development courses, digital materials, and physical items offered by Calyara.

2. Definitions

3. Booking and Access

To enroll in any Service, user must complete the enrollment process on calyara.digital. Access to Digital Products will be granted after full clearance of the selected access option. Goods will be shipped after successful processing.

4. Refund Policy

4.1 Services

Users may request a refund by contacting us at least seven days before the scheduled start date. In such cases, full funds will be refunded through the original method. For requests made between two and seven days before start, a 50% refund is available. Requests received less than two days prior are not eligible for a refund, but may be moved to a future session subject to availability and confirmation at least two days before the original date. Sessions recorded and provided as part of live Service offerings are final and not eligible for a refund due to production costs and licensing arrangements.

4.2 Digital Products

Requests for a refund on Digital Products must be submitted within 14 days of purchase and before access is granted. Once a Digital Product link is accessed or downloaded, it is not eligible for a refund due to the intangible nature of digital content. To request a refund, please reach out promptly.

4.3 Goods

Physical Goods may be sent back in original condition within 30 days of delivery. To initiate a shipment back, contact us via our contact form. Sent back items will be inspected; approved cases will be refunded via the original payment option within 14 days of arrival at our facility. Shipping costs for sending back items may apply unless the item is defective or incorrect.

5. Transfers and Rescheduling

For Services, users may reschedule at least two days before the session without extra charge. Rescheduling requests within two days of the start date may incur additional fees based on instructor availability. Digital Products and Goods are not eligible for schedule changes.

6. Limitation of Liability

Calyara is not liable for any indirect losses arising from use of our Services, Digital Products, or Goods. Our maximum liability is limited to the amount paid by the user for the relevant offering.

7. Governing Law

These terms are governed by the laws of Switzerland. Any disputes will be subject to the exclusive jurisdiction of courts in Lucerne.

8. Contact Information

Swiss Museum of Transport, Lidostrasse 5, 6006 Lucerne, Switzerland | Phone: +41769728902 | Business ID: CHE-084.108.179

For inquiries or assistance, please use our contact form.